Privacy Policy

Last updated: November 24, 2025

This Privacy Policy applies to all products and services provided by Natcycle Inc., including the Natcycle mobile application, the ThingsMatch mobile application, and all related web platforms (collectively, “Natcycle”, “we”, “our”, or “us”).

By using any Natcycle service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Account Information

We collect the information you provide when creating an account on Natcycle or ThingsMatch:

• Name

• Email address

• Password

• Optional profile details

1.2 Photos and Media (Camera Access)

ThingsMatch uses your device camera only for the following:

• Taking pictures of items you want to list or match

• Adding photos to your item profile

We do not use your camera for:

• Facial recognition

• Biometric identification

• Background scanning

Photos are used strictly for item listing and matching purposes.

1.3 Uploaded Content

Users may upload:

• Item descriptions

• Photos

• Categories and item details

• Recycling or diversion activity information (Natcycle app)

1.4 Location Data (Natcycle Only)

Natcycle may use your approximate or precise location to:

• Show nearby recycling centers, donation points, or diversion hubs

• Estimate carbon diversion (CU) distances

• Improve route or mapping accuracy

Location access is optional and can be disabled at any time in your device settings.

1.5 Usage Analytics

We collect anonymized data to help improve our apps, such as:

• Screens visited

• Buttons clicked

• Crash reports

• Performance logs

This data does not contain personally sensitive information.

2. How We Use Your Information

We use collected data to:

• Create and manage your user account

• Match unused items with people who need them (ThingsMatch)

• Show nearby diversion points and calculate CU metrics (Natcycle)

• Improve app design, performance, and security

• Communicate updates, support messages, or feature announcements

• Ensure safe and fair use of our platforms

We do not sell or rent your personal data.

3. Sharing of Information

We may share your data only with:

3.1 Service Providers

Trusted companies that help us:

• Host servers

• Provide analytics

• Deliver notifications

• Handle crash reports

They are bound by strict confidentiality and data protection agreements.

3.2 Legal Compliance

We may disclose information when required by law or to comply with government requests.

Natcycle does not sell user information to advertisers or third parties.

4. Data Storage and Security

Your data is stored on secure servers using industry-standard encryption and security practices.

However, no system can guarantee 100% protection.

We continuously improve our security protocols.

5. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you

• Request correction or deletion

• Download/export your data

• Disable permissions (camera, location, etc.)

• Request account deletion

To make a request, contact: support@natcycle.com

6. Children’s Privacy

Natcycle and ThingsMatch arenot intended for children under 13.

We do not knowingly collect information from children.

If we learn that a child under 13 has created an account, we might delete it immediately.

7. Cookies and Tracking (Website Only)

The Natcycle website may use:

• Cookies

• Local storage

• Analytics tools

These help us:

• Improve site performance

• Understand traffic

• Remember user preferences

You can disable cookies through your browser settings.

8. Changes to This Policy

We may update this policy periodically. When we do, we update the “Last updated” date.

Continued use of our services means you accept the updated terms.

9. Contact Us

For questions, support, or data requests:

Natcycle Inc.

Email:support@natcycle.com

Address: 123 Church street, New Haven, CT, USA, 06510